Logistics plays a crucial role as a lifeline in the service business by ensuring the efficient delivery of services to customers.
Here's how logistics serves as a lifeline in various service industries:
(i) Healthcare Services: The monitors and manages the flow of medicines, medical products, and healthcare services from manufacturer to patient and helps ensure that healthcare providers and patients get the medications and treatments they need when and where they need them.
(ii) Retail and E-commerce: In the retail and e-commerce industries, logistics is critical for delivering products to customers accurately and on time. Retailers rely on logistics to manage inventory across multiple locations, fulfil customer orders through efficient picking, packing, and shipping processes, and coordinate last-mile delivery services. For example, e-commerce giants like Amazon have built sophisticated logistics networks to offer fast and reliable delivery options to customers worldwide.
(iii) Telecommunications and IT Services: In telecommunication, a telecommunications service is a service provided by a telecommunications provider, or a specified set of user-information transfer capabilities provided to a group of users by a telecommunications system.