The various rights of consumers that are provided in the Consumer Protection Act 1986:

(i) Right to safety: Consumers have a right to be protected against marketing of goods which are injurious to health and life. As a consumer if you are conscious of this right, you can take precautions to prevent the injury or if injury is caused in spite of precaution, you have a right to complain against the dealer and even claim compensation.

(ii) Right to be informed: Consumers also have the right to be informed about the quantity, quality, purity, standard or grade and price of the goods available so that they can make proper choices before buying any product or service.

(iii) Right to choose: Every consumer has the right to choose the goods needed from a wide variety of similar goods. Very often dealers and traders try to use pressure tactics to sell goods of inferior quality.

(iv) Right to be heard: This right has three interpretations. Broadly speaking, this right means that consumers have a right to be consulted by Government and public bodies when decisions and policies are made affecting consumer interests.

(v) Right to seek redressal: If and when any consumer has a complaint or grievance due to unfair trade practices like charging higher price, selling of inferior quality or unsafe products, lack of regularity in supply of services etc. or if he has suffered loss or injury due to defective or adulterated products, he has the right to seek remedies. 

(vi) Right to consumer education: To prevent market malpractices and exploitation of consumers, consumer awareness and education are essentially required.