Generally we find the following types of Large-scale retailing business:
(1) Departmental Store: The features of department stores are discussed below:
(i) These are generally located at the main commercial centres of the cities and towns, so that customers from different localities can easily come to buy goods as per their convenience.
(ii) The size of the stores is very large and divided into many departments or counters.
(iii) Each department deals with a particular type of goods, say, one department sells electronic goods, another sells ready-made garments, a third keeps food items, and so on.
(iv) The management and control of all departments is centralised.
(v) The Departmental Stores allow customers to enjoy shopping. It enables the customers to buy everything under one roof.
(2) Multiple Shops: The features of multiple shops are discussed below:
(i) Under the same management and ownership these shops are operated at different places near the customers.
(ii) All shops are decorated in the same manner to facilitate easy recognition by customers.
(iii) Multiple shops deal in similar types of goods mostly of everyday use e.g., shoes, textiles, watches, automobile products, etc.
(iv) The price is uniform in all the shops for similar items. The head office fixes the price. This practice avoids bargaining and cheating.
(v) All multiple shops are managed and controlled by the head office.
(3) Super Bazar features are discussed below:
(i) These stores are set up in the form of co-operative societies.
(ii) These are centrally located and also establish their branches near the residential localities. Some Super Bazars have their mobile van, which is taken to the residential areas for sale of goods.
(iii) It deals in standard quality products only.
(iv) These stores are often run on a self-service basis. You can pick up the goods of your choice from the open shelves and take them to the cash counter for making payment. In some Super Bazars salesmen are also employed to assist the customer in the process of selection of goods.
(v) These stores are managed by elected members of the co-operative society.