Measures have been taken by the Indian Government for good governance: One can draw a long list of the measures to realise the goals of good governance.Let us discuss two measures,viz.to ensure people's participation and the use of computers and information technology efficient,effective,honest,transparent and law abiding system of governance.
I. People's Participation for Good Governance:
(i) People's participation is given increasing priority in the scheme of governance. It is recognized that people's involvement in decision-making and decision implementation would act as:
(a) A check on indifferent and inefficient bureaucracy. In other words people could act as pressure on administration to act and act in time.
(b) Instruments for a responsive and accountable administration.
(c) A medium of development administration and self-government.
(d) A mobiliser and user of local resources for local development.
(ii) The people can perform this role either by becoming a member of any social organisation or interest and pressure groups or welfare organisation or a political party or by becoming a part of bureaucracy and government at national, regional or local levels.
(iii) The governments are seeking to involve people by the democratic decentralisation-the panchayats and municipalities or by association in advisory or consultative committees and institutions.
(iv) People also organise themselves to demand a policy to meet the expectations of the citizens. They organise as group to support a people friendly decision of the government as they also oppose anti-people measures taken by it. One can mention the name of organisations like:Narmada Bachao Andolan, Bachpan Bachao Andolan, Peoples' Initiative,Helpage India,Common Cause Shiksha Bachao Andolan etc.in this context. People,thus,can play a significant role as opinion-makers both in favour and against the government and administration.
(v) At times,individuals tend to work for the resolution of conflicts within the society or between the society and the state. Individual can also act as a link between the people and the bureaucracy by supplying the information about the action /reaction of the people and their roles. By such feedback the civil servants can remedy the situation.
(vi) Since the levels of education, information, knowledge of the government, political and the economic status condition people's participation, a large number of local people remain outside the system of governance. Therefore, our country has made deliberate attempt to include the poorer sections in the process of decision-making and development. Reservation of 33.3% seats for women in the panchayati raj and the urban local government is one such step. There is a provision for reservation of seats for SCs/STs in the proportion to their population in the areas of local government.
Example For instance,if there are 20% Scheduled Castes in a district then 20% seats shall be reserved for them in the Zila Parishad. Similarly, if the number of Scheduled Tribes in 1% in a village then 1% seats shall be reserved for the Scheduled Tribes in the Gram Panchayat.Reservation for the backward classes has been left to the state government.
(vii) It may not be wrong, however,to state that there is still a gap between what is provided and what is implemented in the area of the people's participation in governance, especially in the local governments.It is only a handful of people who appear to be empowered.
II. Role of Computer and Information Technology (IT) As Means of Good Governance:
(a) From the discussion held so far you must have noted that the essence of good governance is of being people-friendly and power-sharing systems on the one hand and being responsive, accessible, moral, transparent and corruption free systems on the other.
(b) The use of computers and information technology is visualised as a very effective tool of good governance. It seeks to improve.
(i) Delivery of services to the people at low.
(ii) Empowerment of people through dissemination of information.
(iii) Openness and transparency in the working of government.
(iv) Innovations and introduction of new ideas and concepts in the performance by the government and the people.
(v) Effective linkages between citizens and the administration.
(vi) Comprehensive monitoring and assessment of the performance of the government.
(c) Computers, thus, can increase people's reach to the information relating to rules, regulations or procedures or about the welfare and development scheme of the government or about the welfare and development scheme of the government or information about weather and climate that can be used by farmers and citizens.
(d) It is said corruption is the product of face-to-face meeting between the giver and receiver of a decision. Computers can reduce their personal contacts to curb corruption. For example, a farmer can get his land record copy on the computers, a citizen can pay any bill or tax without actually going to the cash counter and suffering the agony of long queue or loosing the earnings of the day.