As a part of their right to consumer education the following is necessary:
(i) Product information: Having product information that is detailed, comprehensive, and accurate ensures that consumers can easily access and understand the product's attributes and benefits, making them much more likely to purchase.
(ii) Consumers rights and responsibilities: Consumers should have the right to choose from a variety of goods and at a competitive price. Right to be informed- The buyers should be informed with all the necessary details of the product, make her/him act wise, and change the buying decision.
(iii) Consumer privacy and data protection: To protect customer data, organisations can take the following steps: Collect only data vital to doing business with customers. Limit who can access customer data. Boost cybersecurity and control access through password management tools.
(iv) Product safety and recall information: A product recall is the process of retrieving defective and/or potentially unsafe goods from consumers while providing those consumers with compensation. Recalls often occur as a result of safety concerns over a manufacturing defect in a product that may harm its user.
(v) Online safety: Being safe online means individuals are protecting themselves and others from online harms and risks which may jeopardise their personal information, lead to unsafe communications or even affect their mental health and wellbeing.